General Terms & Conditions
By accessing or using Priority One services, you agree to the following Terms and Conditions. If you do not agree, please do not use our services.
1. SERVICES
Priority One provides design, branding, AI, marketing, and business solutions services, including but not limited to:
Website design and development
AI branding and avatar services
Marketing material design (print and digital)
Business consulting, auditing, and system integration
Virtual assistant and administrative support
All services are delivered according to the scope agreed upon in your service proposal or contract.
2. PAYMENT & FEES
Fees for services are as specified on our website and/or will be outlined in a written proposal, invoice, or contract.
Payments are due as specified in the agreement. Late payments may incur additional fees.
Deposits may be required for project initiation; full payment is required prior to final delivery.
Refunds for completed work are not provided. Refunds for canceled services are subject to the terms agreed upon in your contract.
3. CLIENT RESPONSIBILTY
Clients agree to:
Provide timely feedback, approvals, and necessary materials for the completion of services
Ensure that all content provided does not violate any laws or third-party rights
Communicate any changes to the project scope promptly
Delays in client response may impact project timelines.
4. INTELLECTUAL PROPERTY
All work produced by Priority One remains the property of the business until full payment is received.
Upon full payment, ownership rights of final deliverables are transferred to the client unless otherwise stated.
Priority One retains the right to display work in portfolios, marketing materials, and online platforms unless a separate confidentiality agreement is signed.
5. REVISIONS AND SCOPE CHANGES
The number of revisions included in each project will be outlined in the service agreement.
Additional revisions or scope changes may incur extra fees.
Any new requests outside the original project scope require a separate agreement or proposal.
6. CONFIDENTIALITY
Both parties agree to keep all non-public information confidential.
This includes project details, business strategies, pricing, and client information.
7. LIMITATION OF LIABILITY
Priority One is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
While we strive to provide accurate and effective solutions, we do not guarantee specific results.
8. TERMINATION
Either party may terminate the project or service agreement under the terms specified in the contract.
In case of termination, the client agrees to pay for all work completed up to the termination date.
9. GOVERNING LAW
These Terms and Conditions are governed by the laws of British Columbia
Any disputes will be resolved under the jurisdiction of the courts in City of Victoria B.C.
10. AMENDMENTS
Priority One reserves the right to update or modify these Terms and Conditions at any time.
Updated terms will be effective immediately upon posting on the website.
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.